Policies
Please acquaint yourself with my professional policies, which apply to all of my tutoring and advising work. These policies are designed to maximize benefit to all of my students.
Cancellation & Lesson Length Policy
All lessons that are cancelled less than 24 hours before its starting time are subject to a cancellation fee equal to the full cost of the scheduled lesson. While these lessons may be rescheduled upon request, such rescheduling is subject to my availability, which is typically limited. In addition, any such rescheduled lesson must occur within the same Monday-Sunday calendar week or else the cancellation fee still applies, and the full cost of the original lesson will still be due even if a shorter lesson is rescheduled. Furthermore, if you ask to shorten a lesson on the same day as the lesson, the full cost of the originally scheduled lesson still applies.
Booking Policy
I operate on a first-come first-served basis and am usually operating at or near capacity, so I recommend booking with me as early as possible. Generally in order to reserve a particular time on a regular basis, you must be meeting with me weekly. For less frequent meetings, I typically can only arrange specific lessons within the same calendar month or, during peak seasons, within the next two weeks. In order to reserve a particular time far in advance, I typically require a non-refundable deposit which will be applied to the cost of your lessons.
Health & Safety Policy
Although the COVID-19 pandemic has ended, I strongly encourage families to take advantage of online lessons, which have proven to be just as effective (and sometimes even more so) for most students as they come at a lower price and are easier to schedule. However, for students who choose to meet with me in-person, you are required to inform me if you are sick prior to the lesson and we can either conduct the lesson via Zoom or reschedule. Do not invite me into your home if someone is known to be sick - please have common courtesy as I do have a wife and a young child at home. Similarly, if I am sick I will not go to your house and will either offer you a Zoom option or a chance to reschedule.
Payment Policy
Please note that all payments are due at the end of each lesson unless otherwise agreed upon in advance. Payments that are more than one week late will incur late fees equal to 10% of the invoice for each week that payment is delayed.